CUSTOMER SERVICE BUSINESS VIDEOS
 
 
   
 
 

Videos are the most effective medium for training
Our collection business videos can enhance you business skills acumen. These scenario-based streaming business video training cover up-to-date topics. If you need tips on career development these Business Video Training collection have what you need.

 
 

**Be courtious to your customers. There's no doubt about it. Good customer service is as simple as common courtesy. But common courtesy can be hard to find these days. Length:(short) 3:30 min

**Good coustomers service in defficult situations. Glad I Could Help illustrates to employees how to respond positively in difficult customer service situations.

**Guests can be difficult in three ways, The Distracted Guest brings all their problems with them. The Disappointed Guest arrives with certain expectations. Length:(short) 3:00 min

*. Your Customers need to buy you
To be an effective at customer service you need to be natural. Length (short) 2.30 min

CUSTOMER SERVICE

  • Customers From Hell
  • Customer Service From Hell
  • Demanding Customers
  • Employees From Hell
  • Communication Skills for All
  • Coaching Skills for Managers
  • I'd Like a Word With You
  • If Looks Could Kill
  • Overcoming the Fear of Making Presentations
  • Meeting Menaces
  • Meetings, Bloody Meetings
  • More Bloody Meetings
  • Making Call Centers More Profitable
  • Report Writing
  • Sales People From Hell
  • Sell It To Me
  • So You Want to be a Success in Selling
  • Straight Talking: The Need for Assertiveness
  • Teams From Hell
  • The Rules for Effective Communication
  • The Unorganized Manager
  • Who Sold You This Then?
  • You'll Soon Get the Hang of It
    		•   ***Customer service with a smile
    Reggie Wilson drives a bus. It's a thankless job filled with stress, time pressure and difficult customers. So, why does he love it, and why would busy people actually wait for him to serve them...? Length: (short) 3.30 min

    **The first few seconds and your first few words determine your success or failure. Length:(short) 3:00 min

    **Give your customers Pickles. PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. Length:short. 2.30 min

    **Treat your customers as you would a guest in your home.    No matter how large or small a business is, its success depends on the level of service it delivers to its customers. Length:(short) 3:30min

    CUSTOMER SERVICE

  • 50 Ways to Keep Your Customers
  • The BEAR Essentials of Business
  • Boomerang
  • But, I Don't Have Customers
  • Quality Through Customer Service
  • Customers From Hell
  • Customer Service: Difficult Customer Alert
  • Customer Service From Hell
  • Customer Service: The Royal Treatment
  • Customer Care Made Perfect
  • If Looks Could Kill
  • An Inside Job: Internal Customer Service
  • Making Customer Service Count
  • Making Unhappy Customers Love You
  • New Time of Your Life
  • Complaints and the Customer
  • Making Call Centers More Profitable
  • Excellence in Customer Service (Series)
  • Quality Service in the Public Sector
  • Smile!
  • Successful Deterrents to Shoplifting
  • Telephone Courtesy: The Royal Treatment
  • Who Sold You This Then?
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